Privacy Policy

1. Introduction

This Privacy Policy explains how SUYOG PROVISION ("we", "our", or "us") collects, uses, shares, and protects your personal information. By visiting our store or using our services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and billing details.
• Order Information: Products purchased, payment method, delivery address, and transaction details.
• Device & Usage Information: IP address, browser type, and interaction with our website (if applicable).
• Communication Data: Feedback, complaints, or queries you send us.

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders.
• Provide customer service and support.
• Improve our products, services, and user experience.
• Send order updates, notifications, or important service messages.
• Maintain internal records and business operations.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers who assist in deliveries or payment processing.
• Law enforcement or government agencies if legally required.
• Business partners only when necessary to fulfill your order.

5. Data Protection & Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data (where legally permissible).
• Opt-out of non-essential communication.

7. Cookies & Tracking (If Website Applies)

If our website uses cookies or tracking tools, they are only used to improve user experience and website functionality. You can disable cookies in your browser settings.

8. Data Retention

We retain your personal information only as long as necessary for legal, business, or operational purposes such as order history, accounting, and customer service.

9. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updated, the "Effective Date" at the top will be changed. Continued use of our services means you accept the updated Policy.